A Day in the Life
A standard weekday — from login to end-of-shift. Live configuration at 8+ hospital sites, also applies to weekends, holidays, and on-call.
Rads log on and their worklist already has studies waiting. Here's what's there, why it's there, and what to expect for the rest of the shift.
When Rads log on, their worklist already has studies waiting.
Studies are already routed and waiting before you log on. No coordinator needed, no idle time at the start of shift.
Routing distributes by RVU — evenly across all Rads, or toward configurable targets. No one gets buried; no one gets starved.
STAT and urgent cases are routed immediately and separately — never competing with routine work. They're already surfaced and waiting.
Studies route the moment they arrive — 24/7. Routine cases and specialty studies that came in overnight were automatically distributed to the appropriate reading pools before anyone logged on. By the start of shift, the worklist is already populated and ready.
Specialty cases route directly to designated pools based on study type. Routine outpatient cases distribute to whichever pool had the lightest load since the last reset.
STAT & urgent cases are assigned only to Rads who are currently online and in an active worklist. If a Rad steps away for a procedure or is on lunch, urgent cases will not be assigned to them — they route to the next available reader.
How routing maps to real workflows
Each routing rule addresses a specific operational pattern. These are the four most common ones.
Studies pile up in one list while others sit empty
RVU-based load balancing automatically distributes work to whoever has read the least — continuously, in real time, across as many reading pools as you configure.
Night and weekend coverage requires manual reassignment
Shift-gated rules automatically redirect studies to the active on-call pool after hours — no coordinator needed, no studies sitting unread overnight.
Specialty cases get read by generalists when specialists are available
Modality and procedure rules route mammo to mammo readers, IR to IR, fluoro to the right team — every time, without anyone checking.
STAT and ED cases compete with routine work in the same list
High-priority cases are evaluated first and routed to a dedicated round-robin pool — they never wait behind routine work, and routine work is never displaced.